Help - Alert Information Page
Displays the detailed values and information regarding an alert.
The updated value displays the most recent date this alert was
created or had additional information added to it.
Type and Identifer
Alert messages can be of the following types
The identifier CA-ON-DEMO-1234 is a unique ID given
to each alert message for tracking and display purposes.
- Alert - the initial message
- Update - additional information about the
- Cancel - information about why the alert
message is no longer in effect
These icons show the status of the alert message, in this case it is
properly encrypted and is a public message.
The notice box is used to announce important information. This
could be an alert that has directed the public to take immediate
action, such as a Shelter In Place, and will provide a link to further
Source and Time Values
The From field displays the source/sender of the alert. The Sent field
shows the date/time the message was sent and if there is an Expires
field, when the alert message is no longer valid.
Level and Status Values
The status of this alert, either Active or Expired depends on if
the alert has been cancelled, or its Expires time has been reached.
Once expired, the alert is no longer valid and should not be acted upon.
There are 3 general levels for alert messages
- Info - messages which aren't of an important
nature to most users, but provide useful information - Green
- Warning - messages providing users with
important information - Yellow
- Alert - messages of a critical nature that affect
all users - Red
If no area value is listed, then the message applies to all users of the alert
system. Otherwise, specific areas that apply to this alert message
will be shown with area maps. The + and - icons can expand/contract
this field to make it easier to read.
If other alert messages are related to the alert message you are viewing,
they will be displayed here. The current message will be highlighted
and the other messages can be viewed by clicking their hyperlinked
identifier values. The Type of each message is listed such as an Update,
and the color value corresponds to the level for that message.
The + and - icons can expand/contract this field to make it easier to read.
The Info Block is the part of an alert message that contains all of the
alert's descriptive information. There can be more than 1 info block
and in that case, special tabs will appear that allow you to switch
between each info block and its information. Info blocks may also
be in different languages, in this case English (en) and French (fr).
The Event and Headline fields provide a summary of the information
contained in an info block.
The following fields may appear and provide detailed information
regarding this alert message and info block. The + and - icons can
expand/contract each field to make it easier to read.
- Description - describes the alert and its causes
- Instruction - provides instructions for users to
- Resources - supplemental information such as
maps, pictures, and web links
- Updated Values - if this message is an Update
or Cancel, those values that have changed from the previous message